We know which products hold up, which brands actually stand behind their warranties, and where homeowners usually get burned. That knowledge goes into every product we carry and every conversation we have.
Most online pool and outdoor stores started as catalog operations. Someone bought a warehouse and started shipping. Backyard Supplies started differently.
Our founders spent over two decades working inside the backyard industry before opening a single order. They saw which brands cut corners in year three. They saw which warranties actually paid out and which turned into phone-tree purgatory. They saw which "premium" grills fell apart and which $900 Blaze units were still cooking perfectly a decade later.
That experience shaped a simple principle: we only carry products we'd install in our own backyards, and we only make claims we can back up.
Call 855-310-YARD and you'll talk to someone who knows the products we sell. Not a script. Not a "let me escalate that." Actual knowledge from people who've spent their careers in this industry. The same people who decide which products make the cut for the catalog in the first place.
Blaze grills with a lifetime warranty on every stainless component. Polaris, the #1 brand in automatic pool cleaners for more than 50 years. Gozney, the same pizza ovens you'll find at Crate & Barrel, endorsed by Michelin-starred chefs. We curate the catalog so you don't have to wade through mediocre options.
The sale isn't the end of the relationship. It's the start of one. You'll get maintenance guides, grilling tips, chemistry help, and a number to call if something breaks two years in. Most online stores don't do this. We do, because it's the only way to build a business that lasts longer than a shipping confirmation.
Pool chemistry is complicated. Grill specs are overwhelming. Outdoor kitchen builds involve a dozen decisions that affect each other. We've done the work of understanding all of it so you don't have to. Ask us anything. We'll tell you what actually matters for your situation, not the version that sells the most expensive product.
Most stores specialize in one category. Pool supply sites don't sell grills. Grill sites don't sell pool robots. Outdoor kitchen showrooms don't stock pool chemicals. Backyard Supplies covers the whole backyard:
One relationship for every stage of backyard ownership. Buy the pool this spring. Add the robot cleaner in summer. Install the grill when the deck is finished. Upgrade to the outdoor kitchen island in two years. We're here for all of it.